Here we are again. On hold on the phone trying to get through to Telefonica. Telefonica, the company we love to hate…

As the name suggests Telefonica has to do with telephones here in Spain. They used to have monopoly on offering phone lines, but some years ago they got privatised and other companies could move into the market.

Tele2 now offers line rentals in some areas, but of course they start in the larger and more populated areas and cities, so I will probably have to wait a few year more…I wouldn’t mind being able to move away from Telefonica straight away.

Some areas in the countryside/campo you cannot get a phone line. Telefonica used to be obliged to provide every house with a telephone connection if they so desired, so some places they had radio or satellite phones (not quite sure which) but this is no more. So you might be so unlucky that they don’t want to provide you with a phone now.

Anyway, it was all about being on hold. Which I have been. A lot.  And sometimes they put you through to this stupid automatic system which tells you you have tell them which department you want to go to. About 50% of the time it does not understand what I am trying to say and hangs up on me after 2 attempts! How bad is that? Doesn’t even put me through to someone, just hangs up on me.

So as soon as it is possible I will get a fixed line with someone else. I guess you can expect me to be whining about them when that happens.